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Terms of Service

Last updated: January 2026

Welcome to cnfeedadditive.com (the “Website”), operated by Guanghua Biotechnology (“we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use this Website.

1. Scope of Application

This Website is a B2B informational and inquiry platform dedicated to animal feed additives and related products. All content provided is intended for professional buyers, distributors, importers, and industry partners.

The Website does not constitute an online retail store, and no direct online transactions are completed through the Website unless explicitly stated.

2. Eligibility

By using this Website, you represent and warrant that:

  • You are at least 18 years old;
  • You are acting on behalf of a business entity or for legitimate commercial purposes;
  • You have the legal capacity to enter into binding agreements.

3. Website Content Disclaimer

All product descriptions, specifications, application scenarios, technical data, and performance claims provided on this Website are for general reference only.

  • Actual product specifications may vary depending on formulation, batch, regulatory requirements, or destination market.
  • The information does not replace professional veterinary advice, feed formulation guidance, or regulatory compliance assessments.
  • We reserve the right to modify, update, or discontinue any content without prior notice.

4. Regulatory Compliance

Buyers are solely responsible for ensuring that any products discussed or purchased comply with:

  • Local laws and regulations;
  • Import/export requirements;
  • Feed safety, veterinary, and agricultural regulations in their destination country or region.

We make no guarantee that products displayed on this Website are approved or registrable in all jurisdictions.

5. Intellectual Property

All content on this Website, including but not limited to:

  • Text, images, graphics, logos, icons;
  • Product names, trademarks, and trade dress;
  • Website layout and design,

is the property of Guanghua Biotechnology or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.

6. User Submissions & Inquiries

By submitting inquiries, messages, or documents through this Website (including contact forms, email links, or messaging tools), you agree that:

  • The information you provide is accurate and lawful;
  • We may use the information to respond to your inquiry, provide quotations, or conduct business communications;
  • Such submissions do not create a binding sales contract unless confirmed in writing.

7. Online Payments & Transactions

If the Website enables online payment functionality in the future, the following terms shall apply:

  • Online payments are provided solely for B2B transactions and are intended for verified business customers only;
  • All prices, currencies, payment methods, and transaction terms shall be subject to final confirmation by us in writing (including proforma invoice or sales contract);
  • Submitting a payment does not automatically constitute acceptance of an order unless explicitly confirmed by us.

7.1 Payment Security

We may use third-party payment service providers (such as payment gateways or banks) to process online payments. We do not store complete credit card or payment account information on our servers.

While we take reasonable measures to protect payment security, we do not guarantee that third-party payment systems are completely free from risk.

7.2 Taxes, Duties & Fees

Buyers are solely responsible for:

  • Any applicable taxes, customs duties, import fees, or bank charges;
  • Compliance with foreign exchange regulations in their jurisdiction.

Unless otherwise agreed in writing, all payments are exclusive of such charges.

7.3 Refunds & Chargebacks

– Refund eligibility, if applicable, shall be governed by the terms specified in the relevant sales contract or invoice and our Refund & Return Policy;
– Customized products, formulated feed additives, or made-to-order goods are non-refundable unless otherwise agreed;
– Buyers acknowledge and agree that refunds, returns, and replacements are subject to the detailed conditions set forth in the Refund & Return Policy;
– Unauthorized chargebacks or payment disputes, including those initiated via PayPal, may result in suspension of services, rejection of future orders, or termination of business cooperation.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of or inability to use this Website;
  • We do not guarantee uninterrupted or error-free operation of the Website;
  • We are not responsible for losses resulting from reliance on Website content without independent verification.

8. Third-Party Links

This Website may contain links to third-party platforms such as WhatsApp, Facebook, or external informational resources.

We are not responsible for the content, policies, or practices of any third-party websites or services.

9. Privacy & Data Protection

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

By using this Website, you consent to the collection and processing of your information in accordance with applicable data protection laws.

10. Modifications to the Terms

We reserve the right to update or revise these Terms at any time. Updated versions will be posted on this page with a revised “Last updated” date.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms shall be submitted to the competent courts having jurisdiction over our registered place of business.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Company: Guanghua Biotechnology
Website: cnfeedadditive.com
Email: mermaidzoey@163.com

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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